Hello dear adgrunts. I'm constantly trying to fix things for the better and make things easier to navigate and so on. It's a little lonely however, and I could do with some feedback right now. I need your input on this!
Just recently, I've added stars to the end of the headline for each super-adgrunt article (which is basically all the commercials) so that you can spot that content easy. See images inside.
Here is what the star studded site looks like to a non-logged in person. There's google ads (yuk!) and stars on the films this adgrunt can't view. The big embedded David Spade Axe film is access for all however, and there is no star there. Easy, right?
So what happens if this person clicks on a star-article? They'll be shown the way to login and upgrade. Not just with one link, but with five links and explaining text.
Regular adgrunts only get three links and text.
Still, ever day recently, regular adgrunts are emailing in asking how to watch ads. Now, we've had this problem before, the text under the screenshot is ignored, but I'm curious as to why this is. Can it not be seen? Is it too long and complicated? Should it be simpler, or longer, or bolder, or blinking, or funnier, or ..what? Is it's the text positioning or just the text itself that's the problem?
Super adgrunts get the film instead of the "you must upgrade"-text.
So, dear adgrunts, I'm soliciting your input. What can we do here to make things clearer? I've been tweaking that text forever now but once a day - no I'm not kidding, once a day so this is a serious problem - a regular (non-upgraded) adgrunt emails to ask how they view ads. I must fix this, clearly but I'm stumped as to how. What do you think?
I have asked the people who email in if they missed that text, but not one of them responded (not even after I started giving them 1 day upgrades in the hopes that they would scratch my back in return - I won't waste my time doing that anymore) so I honestly don't know what's going on. It is a bit like that odd phenomena where PR-people use this contact page to ask How do we contact you? - does it not say exactly how on that page?
Help me out here, what am I missing?