Chunk has just launched Scottish and Newcastle UK's (S&N UK) Insight and Customer Excellence document portal. The website provides S&N UK employees with an easily searchable web interface to deliver the Insight and Customer Excellence research team's data.
Chunk MD, Donnie Kerrigan said, “Scottish and Newcastle put a lot of resources into ensuring they have the right insight into their customers’ needs, so as well as making the data as accessible as possible we’ve made sure that the ICE team can track document usage to see where their investment is most effective.” The portal makes use of Atlas; Microsoft’s implementation of AJAX technology. Brian McHarg, Chunk’s Technical Director said, “It’s an early adoption of the technology, but it’s ability to handle a lot of database interaction without constantly refreshing the page meant it was the right choice for sales people who might be connecting to the site through 3G” The site replaces an existing Lotus Notes database with a friendlier, more comprehensive system. Elaine Baker, Category Development Manager at S&N said; “We’re in the business of understanding the marketplace and our customers’ businesses and using this knowledge to drive the beer and cider marketplace forward. We have an unrivalled spread of expertise across S&N UK and this new website resource allows us to share this experience across the company. The market continues to change at a rate of knots and we are committed to using technology to ensure we stay ahead of the game.”